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Sr Cargo Accounting Representative

Southwest Airlines
401(k)
United States, Texas, Dallas
May 02, 2024
Department: Finance Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. The Senior Cargo Accounting Representative invests in the future of Southwest's People in their managing of Cargo Customer accounts. This role works collaboratively with Cargo Sales Managers and with Customers directly to research billing, process invoices and payments, and reconcile accounts to help ensure revenue from shipments is received. The Senior Cargo Accounting Representative is detail-oriented and excited to bring great customer service to Southwest Airlines Cargo. Additional Details: The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week.The Department designates the specific three days of the week Employees must work on-site. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Perform daily cash management duties, including posting of cash to the accounts receivable sub-ledger Monitor and collect accounts receivable by contacting clients via telephone, email, and mail Document research findings and communications with customer in accordance with reporting requirements Reconcile frontend sales system to ERP system to ensure all receivables are properly recorded Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement Support the company in optimizing financial transactions and systems by performing reconciliation of payments and customer accounts May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data Knowledge of internal controls and SOX compliance Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction Skilled in exploring data, finding patterns and building intuition through experience as to the meaning behind the numbers Skilled in software systems and tools used in performance of day-to-day functional duties related to receivable and collections Skilled in understanding the implications of new information for both current and future problem-solving and decision-making Ability to apply general rules to specific problems to produce answers that make sense Ability to be clear and concise in all types of communications, whether speaking to someone in person, on the phone, via email, or developing training materials Ability to collaborate within the Team to identify inefficiencies in current functional areas, and make recommendations for improvement Education Required: High School Diploma or GED Experience Intermediate level experience, fully functioning broad knowledge in: Accounting, Finance, or Business Preferred: Collection experience Preferred: Experience in Microsoft Excel, Quickbase, SAP Licensing/Certification N/A Physical Abilities Ability to perform work duties from limited space workstation/desk/office area for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information Must have the flexibility to work extended hours, including occasional weekends, and Company holidays Pay & Benefits: Competitive market salary from$49,300.00 - $54,800.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck* Potential for annual Profit-sharing contribution toward retirement - when Southwest profits, you profit** Explore more Benefits you'll love: Pay amount does not guarantee employment for any particular period of time. 401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits Profit-sharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Southwest Airlines is an Equal Opportunity Employer.** Please print/save this job description because it won't be available after you apply.