Service Desk Scheduler
Pregis Corporation | |
United States, Oklahoma, Tulsa | |
10757 East Ute Street (Show on map) | |
April 26, 2024 | |
Service Desk Scheduler
Tulsa, OK, USA
Req #2421 Friday, April 26, 2024
We're Not Just in the Packaging Business-We're in the "Wow" Business Pregis is Hiring! Why Join Pregis? Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, is the company for you. Check out the to learn how sustainability and social responsibility is at the very core of our company DNA. Summary of Job The Service Desk Scheduler will work out of the Pregis Tulsa office to serve as the primary contact for all Field Technicians for Service, Installation and Preventive Maintenance work performed daily. Responsible to ensure completion and resolution of work orders on a daily. The Service Desk Scheduler will facilitate updates with field personnel, Sales, and Customers; monitor, declare, and report for all service classifications; service and installations call and taking appropriate actions to respond to complaints or questions accordingly. They will use a wide variety of communication systems to answer and respond to customer questions, including phones, email and chat. Service Desk Schedulers are typically in charge of supervising the drivers' routes and the field units' status to ensure the drivers' schedule is efficient and productive. Essential Functions and Responsibilities
Competency (Knowledge, skills, and abilities)
Education and Experience
#pp Diversity and Inclusion We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome. Affirmative Action/EEO Statement/Inclusion We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis' culture and achievements. Visit us at for more information about Pregis LLC. Other details
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