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Department: Technical Operations
Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description:
- The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. The Senior Manager Tech Ops Strategy invests in the future of Southwest's People by leading Teams that deliver the analysis, design, and implementation of critical change initiatives across Technical Operations and Commercial Departments. This role is responsible for dedicated analysis, program management and alignment on cross-operational initiatives and Network or Workforce design needs. Additionally, in partnership with both Operations and Commercial departments, this role is responsible for leading Teams and efforts that align our People, assets, and network to reduce cost and complexity; maximize revenue opportunities; and adapt our Operations to changing external and internal conditions. The Senior Manager Tech Ops Strategy is a strong communicator who is strategic and comfortable managing competing priorities whiledriving consensus in a dynamic environment in order to drive the future of Southwest.
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available. Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Model the Southwest Way
Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees Adhere to Company Values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment Invest in Leadership and self-growth through participating in continuous learning and development Responsibilities
Lead and/or mentor other Leaders Act as a thought leader and serve as a trusted advisor to Operations Executives Drive consensus among multiple parties with conflicting and diverse viewpoints Identify, lead and drive analytics around complex Network, Operational and Workforce opportunities Effectively prioritize, manage and deliver multiple programs and projects simultaneously Develop strategies and business insights from quantitative and qualitative information Structure complex and ambiguous problems and act to holistically solve them Create value through identifying and implementing business improvements Develop and coordinate well-written presentations that are clear and convey key information, including business cases, roadmaps, and other materials that support alignment efforts May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities
Ability to maintain a high level of confidence and trust with executive leadership Ability to demonstrate and maintain a high regard for confidential and sensitive information Ability to think like an owner. Demonstrates a high level of responsibility and provides direction in a Team-oriented, cross-functional environment. Ability to apply logical approaches to solving complex problems and identifying solutions Ability to self-start and work autonomously, with limited and disparate information Ability to communicate effectively with all levels of employees up to and including executive levels (written, oral, interpersonal) Skilled in synthesizing complex information within PowerPoint presentations Skilled in visualizing data to drive insights using tools such as think-cell, MS Excel etc Skilled in team-building and consensus-building Ability to build strong interpersonal relationships and lead through influence Knowledgeable about the industry and themes that could/should influence strategic direction Education
Required: High School Diploma or GED Required: Bachelor's Degree Preferred: Master's Degree in Business Science Administration or Business Management Experience
Demonstrated experience in directly or indirectly leading team(s) Advanced level Business Acumen in functional area Fully functioning, broad knowledge in:
Driving complex cross-functional initiatives and aligning stakeholders at all levels Breaking down and solving ambiguous problems through quantitative and qualitative analysis Developing strategies, plans, and decisions, and communicating them to executive leadership Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines May be required to work extended hours per Leader's request
Pay & Benefits:
Competitive market salary from $ $151,400 - 168,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you'll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligibledependents too) Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, perpaycheck * Potential for annual ProfitSharing contribution toward retirement - whenSouthwest profits, you profit** Explore more Benefits you'll love: *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer.
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Southwest Airlines
401(k)
May 01, 2024