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Operations Manager

United Rentals
parental leave, sick time, employee discount
United States, Maryland, Baltimore
April 18, 2024
Great company. Great people. Great opportunities. If you would like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do: Support Branch Manager in implementing actions to achieve financial objectives Assist the Branch Manager in ensuring compliance with all company policies Oversee sales efforts and business initiatives Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable Motivate, coach and train personnel Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication Other duties assigned as needed Requirements: High School diploma; Bachelor's degree preferred 3+ years of sales and operational experience Basic knowledge of the construction rental equipment industry or related Strong motivational and leadership skills Superior customer service, teamwork and verbal/written communication skills Proficient in Microsoft Office (particularly Excel) Valid driver's license with an acceptable record This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. Directeur des Operations A titre de directeur des operations de la succursale, vous tirerez profit de vos competences en leadership pour coordonner et diriger la prestation globale de services de qualite pour maximiser la productivite de la succursale. De plus, vous travaillerez en etroite collaboration avec le directeur de la succursale pour vous assurer que les operations sont effectuees de maniere efficace et efficiente. Si la perspective de faire passer votre carriere au niveau superieur aupres d'une entreprise chef de file a l'echelle mondiale et de nous aider a assurer le succes et la croissance sans pareil de notre entreprise vous interpelle, United Rentals est l'employeur qu'il vous faut. Les taches supplementaires comprennent ce qui suit : Soutenir le directeur de succursale dans la mise en uvre d'actions pour atteindre les objectifs financiers Aider le directeur de succursale a assurer le respect de toutes les politiques de l'entreprise Superviser les efforts de vente et les initiatives commerciales Responsable de la gestion des performances du personnel direct, y compris les representants des ventes internes, les chauffeurs et les autres membres du personnel, le cas echeant Motiver, coacher et former le personnel Promouvoir une culture de securite et de discipline par le leadership, la conformite personnelle exemplaire, la responsabilite et la communication Autres taches assignees au besoin Exigences: Diplome d'etudes secondaires et permis de conduire valide avec dossier de conduite acceptable; baccalaureat preferable 3 ans ou + d'experience en ventes et operations Connaissances de base de l'equipement de location du domaine de la construction ou d'un secteur connexe Solides aptitudes en leadership et capacite poussee a motiver les gens Capacite a mener a bien plusieurs taches en meme temps Competences de base en informatique United Rentals, inc. souscrit au principe d'egalite en matiere d'emploi et encourage les femmes, les membres des minorites, les anciens combattants au statut protege et les personnes presentant un handicap a postuler. OPERATIONS MANAGER MOBILE STORAGE If you would like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As Operations Manager at a United Rentals Mobile Storage branch, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. Provide operational support, sales support and fleet accountability. What you'll do: Support Branch Manager in implementing actions to achieve financial objectives Assist the Branch Manager in ensuring compliance with all company policies Oversee sales efforts and business initiatives Responsible for performance management of direct staff including Inside Sales Reps, Drivers, Transportation, fleet and facility management and other staff as applicable Motivate, coach and train personnel Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication Maintain fleet equipment quality Maintain physical control of fleet equipment Maintain adequate inventory levels and fleet readiness Coordinate all container procurement with corporate operations staff Other duties assigned as needed Requirements: High School diploma; Bachelor's degree preferred 3+ years of sales and operational experience Basic knowledge of the construction rental equipment industry or related Strong motivational and leadership skills Superior customer service, teamwork and verbal/written communication skills Proficient in Microsoft Office (particularly Excel) Valid driver's license with an acceptable record This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. Why join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming Learn more about our full US here. Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.