Coordinator of Residence Life and Housing

Primary office contact, this position sets a tone of hospitality, displaying flexibility in accommodating a wide diversity of contacts as well as showing sensitivity and being responsive to the emergent and ongoing needs of those seeking services.

Key Responsibilities:

• Staff the front desk and manages the office to include assisting visitors, ensuring adequate supplies, maintaining calendars, routing mail, answering the phone, maintaining copier, etc.
• Prepare a variety of correspondence, presentation and reports, including salary and expense payment, reconciles credit cards, manages petty cash, transfers & deposits, monitors department and grant expenses against budget.
• Accurately manage the Residential hall key program and work with Campus Safety and other campus partners as needed.
• Hire, train, and supervise student assistants, including approving time and troubleshooting payroll.
• Manage housing data in StarRez and Colleague administrative databases.
• Coordinate weekly and monthly housing report and send to appropriate campus professionals.
• Coordinate room changes and waiting list requests; send reports and notifications to appropriate individuals and offices regarding room assignments and changes.
• Assist in new and returning student room assignment processes.
• Maintain break occupancy request spreadsheet and TransAct card access system for approved requests; distribute information regarding building occupancy during official break periods.
• Serve as the department representative on various campus committees.
• Attend major campus events (specified orientation weekend events, Family Weekend, Alumni Weekend graduation, etc.) as requested.
• Participate in professional development opportunities.
• 
  Perform other duties as assigned.
  

Education, Experience, Skills, and Abilities:

• Bachelor's degree required
• Strong written and oral communication skills
• Previous administrative experience in an academic or higher education setting is a plus.
• Proficiency in Microsoft Office Suite and familiarity with database management systems.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Ability to work collaboratively with faculty, staff, and students.
• Strong customer service and interpersonal skills.
• Ability to maintain confidentiality and respond to crisis timely and by following campus protocols.
• Valid Virginia driver's license required with an ability to get campus vehicle driving certifications.

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society's most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we're building on momentum and offering a Roanoke experience for today's students and a legacy that belongs to every Maroon.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.