Associate Director (4568U), Public Service Center

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

The Public Service Center, a department in the Associate Vice Chancellor/Dean of Students portfolio within Student Affairs, provides essential programs, services and resources for co-curricular and curricular student service engagements at UC Berkeley. The Center's mission is to connect people through shared learning and collaborative action for social justice and transformative social change. The department's primary focus is on student leadership development using a social change model which guides students through three development areas - knowledge of self, interpersonal and group management skills development, and community engagement. Additionally its work is guided by 5 core values: experiential and reflective learning; collaboration & commitment, community wisdom; student agency; and equity and social justice. This position reports to the Associate Dean of Students and Executive Director of the Public Service Center.

The First Review Date for this job is: February 20, 2023

• Supervision: Directly supervise 3 professional staff who in turn work with approximately 80 student leaders. Develop "Individual Development Plans" with each staff member, meet regularly with each staff member to provide direct supervision and advising, and provide written annual performance evaluations.
• Center Management: Work in partnership with the Executive Director to support Public Service Center (PSC) staff with the general management of the PSC, particularly as it pertains to student education and curricular development. Responsibilities would include:
  • Coordinate the campus Risk Management Guidelines for Experiential Learning: advise faculty and program staff across campus, respond to inquiries from external campuses, conduct Risk Management trainings for faculty and students, maintain websites.
  • Work collaboratively with the Executive Director and the Director of Strategic Initiatives in developing short and long term plans that enable the Center to live into its vision as a world class Center for engaged learning and scholarship. This will include working in partnership to develop faculty, community and student engagement strategies, support community building events, and cultivate a supportive Center working environment for staff and students.
  • Manage the annual process for selecting faculty, staff, and student awardees for the Chancellor's Public Service Awards. Work with the Operations Officer, the Chancellor's office, and the Executive Director to create and review the application process and coordinate the submission of nominations; select faculty, staff, and student reviewers, and plan the annual event.
  • Support the Executive Director as needed with donor relations and fundraising.
• Communications: Point person for all communications work related to the Center. This includes:
  • Serving as the primary liaison with the SA Communications Department for all PSC general communications.
  • Working in partnership with the Operations Office to ensure the website is regularly updated.
  • Managing and supporting internal student facing communications such as the bi weekly student leader email and the monthly Center-wide newsletter.
• Data Collection and Assessment: Manage Center-wide data collection and analysis, including overseeing all Center data collection, developing of student learning outcomes, ensuring program-specific student assessments and program evaluations, and analyzing and reporting on all Center data.
• Campus Leadership: Represent the PSC within key DOS departmental, SA Divisional, and campus wide meetings and initiatives.
• Professional Development: Keep abreast of current literature and developments in the field of Student Affairs and related professional organizations. Attend pertinent conferences and conventions and present information when requested for shared development. Participate on department and campus committees, programs, and projects as assigned. Participate in research relevant to student development and student affairs.

• Excellent political acumen demonstrated by the ability to successfully navigate complex networks of relationships and to work with a high level of cultural competence and sensitivity to achieve departmental and division-wide goals.
• Outstanding communication skills demonstrated by the ability to interact comfortably with a wide range of diverse people, including professional staff, students, faculty, parents, system-wide colleagues, community partners, and funders. This includes the ability to write clearly and concisely in different styles as appropriate to the audience.
• Superior judgment, demonstrated by the ability to balance numerous demands, evaluate competing priorities, and adjust planning as needed.
• Exceptional critical thinking skills demonstrated by the ability to analyze information, evaluate results, and facilitate resolution of conflict.
• Significant administrative and college student leadership programming experience (design, implementation, assessment and evaluation)
• Excellent organizational skills including the ability to oversee a wide variety of activities, define problems, propose and implement effective solutions and balance competing priorities.
• Strong counseling skills essential to mediate conflict, problem-solve, and respond appropriately to student concerns and community needs.
• Strong meeting facilitation and training delivery skills.
• Strong strategic planning and budgeting skills demonstrated by successful experience in directing resources toward accomplishment of strategic objectives as well as a successful track record of analysis, program evaluation, budget review, and risk management.
• Required skills and expertise can be demonstrated through a variety of career paths and experiences. We strongly encourage those with diverse experiences and perspectives to apply.

Education/Training:

• Bachelor's degree in related area and / or equivalent experience / training.

• Experience working with Microsoft Office Suite, Google software applications essential. Salesforce knowledge preferred.
• 2 or more years of supervisorial experience preferred.

Education/Training:

• Master's degree preferred.

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $85,000.00 - $95,000.00.

• This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits.
• This position is exempt and paid monthly.
• This is a hybrid position, eligible for 40% remote capability.

To apply, please submit your resume and cover letter.

Please include, as part of your application a brief (1-2 paragraph) statement on your contributions to diversity, equity, inclusion, and belonging in your professional experience.

Advancing diversity, equity, and inclusion are fundamental to our UC Berkeley Principles of Community, which states that "every member of the UC Berkeley community has a role in sustaining a safe, caring, and humane environment in which these values can thrive."

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.