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Remote

ASC-Site Reliability Engineer

Allstate Insurance
United States
January 26, 2023

The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don't follow the trends. We set them.

Job Description:

The ASC SRE team is accountable for the availability, performance, scalability, and health of the ASC ecosystem. This globally-distributed team will provide round-the-clock coverage whilst maintaining standard working shifts for individuals (minimizing off-hour interruptions). Site Reliability Engineers will leverage their extensive software engineering, operations, and/or infrastructure background to drive:

  • Availability, Monitoring and Emergency Response
  • Performance Management and Capacity Planning
  • Coding Best Practices and Implementation
  • CI/CD Tooling and Management
  • Emerging Engineering and Innovation
Key Responsibilities:
  • Partner with application and business stakeholders to ensure high quality product is developed and released into production
  • Implement and maintain comprehensive service monitoring (today via Datadog and Splunk) to ensure uptime and performance through automation and proactive/predictive alerts
  • Define, measure, and achieve key Service Level Objectives including availability, performance, incidents and chronic problems
  • Build automation and other improvements to prevent problem recurrence; eventually automate response to all non-exceptional service conditions
  • Mentor our broader engineering and operations community
  • Work closely with Enterprise Architecture, Information Security, and other teams across Allstate to specify and document solutions and practices, and review and influence product roadmaps/strategies to ensure alignment with both current and future Allstate needs
  • Keep abreast of evolving threats/risks and industry trends, and work to implement best practices in the organization; provide technical and business risk assessment/perspectives related to new product implementation
Notes:
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
Compensation Data

Salary range is $90000to $135,000. Salary commensurate with experience.

Compensation offered for this role is$82,000.00-$146,125.00 per yearand is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on , , and or watch a .

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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