Specialist, Clinical Applications

FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm's medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery. The Synapse Enterprise Imaging portfolio provides healthcare professionals with the imaging and data access needed to deliver a complete patient record. REiLI, Fujifilm's artificial intelligence initiative, combines Fujifilm's rich image -processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden standard of molecular based immunoassay technology for liver surveillance, cutting edge clinical diagnostic chemicals for leading laboratories across the country and diagnostic chemicals for OEM white labeling products. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com.

Job Title: Specialist, Clinical Applications - US

Job purpose

The Ultrasound Clinical Applications Specialist has the overall responsibility for providing excellent customer service along with clinical and technical expertise in the demonstration and training of ultrasound equipment. This position assists in the sales process through product demonstrations and supports the company's goals in all interactions with customers. Additionally, the Ultrasound Clinical Applications Specialist is called upon to support luminary accounts and to provide training and support to fellow Applications Specialists, including new hires, as needed.

Duties and responsibilities

• Operation and demonstration of the Hitachi ultrasound system(s), in a clinical setting, for sales demonstrations.
• Provide customer training and installation of systems at new customer accounts.
• Provide continuing clinical and product support to the customer base as required.
• Provide clinical training and support at luminary physician accounts.
• Provide general clinical and product application support to the sales and marketing team.
• Professionally represent the company and demonstrate the features, benefits and clinical applications of products at trade shows.
• Develop, recommend and implement product demonstration strategies.
• Collect clinical images appropriate for use in sales promotional materials.
• Support Service product troubleshooting in situations where product and clinical expertise is required to determine whether a customer problem is in the operation of the system (operator error) or by being the authority to judge if a system is up to a reasonable expectation of that particular model's performance.
• Provide support in the clinical evaluations of new products or new product technologies.
• Learn and maintain expert level knowledge of product features, operation and application.
• Keep current on latest practices, uses and innovations in the Diagnostic Ultrasound field
• Extensive travel is required
• Other duties as assigned.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations and standards.

Qualifications

• Minimum Associates Degree in Diagnostic Medical Sonography from an accredited school with a bachelor's degree preferred.
• Minimum of three (3) years' experience as a registered sonographer working within a clinical, university or academic institution.
• Previous commercial experience is desirable.
• RDMS certification required. Multi-specialties required include OB/GYN, Abdomen and Vascular.
• RVT is desirable.
• Knowledge of PACS systems.
• Excellent communications skills.
• Customer service driven.
• A valid driver's license with a safe driving record is required.

Physical requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
  • Usual office and clinical working conditions.
  • Ability to travel extensively
  • Ability to use personal, public and air transportation as needed.
  • Pushing/Pulling: This activity occurs occasionally. It occurs primarily with the pushing/pulling of ultrasound systems, which are on wheels and weigh approximately 200-250 pounds. Pushing distances are typically approximately 12 inches to several yards.
  • Has sufficient sight to observe to adequately view sonograms, and to distinguish different colors.
  • Has sufficient hearing to respond to and interact with those involved in demos, training, etc. Has the ability to distinguish audible sounds of the equipment, such as Doppler.
  • Has full use of hands, wrists, and shoulders; can extend the hands and arms in any direction up to 3-4 feet above the head; Seize, hold, grasp, turn and otherwise work with both hands; Pick, pinch, twist or otherwise work with wrists and fingers of both hands.
  • Bend and stoop routinely.
  • Have the verbal and written skills sufficient to respond promptly in communications with co-workers, customers, etc.

Travel

• 100%

Equal Opportunity Employer

FUJIFILM is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status or any other characteristic protected by applicable federal, state or local law.