Account Manager

Job Description:

SUMMARY:

When you're a part of the Client Services team, as the Account Manager you'll get exposed to a variety of different brands such as retail, beauty and luxury goods and network with publishers to solidify relationships on behalf of your clients. You will manage the day-to-day execution of their marketing programs and design the overall strategy for growing account revenue. You will leverage your smarts, your client's brands and Rakuten Advertising's network to drive results.

KEY RESPONSIBILITIES

• Oversee all program implementation by developing and tracking client project plans.
• Interact with clients daily via phone and email for tactical requests.
• Set, meet and exceed aggressive revenue goals for your clients.
• Provide strategic advice to increase each client's ROI.
• Develop, maintain and extend relationships with your portfolio of clients.
• Organize all activities with the Client Services team and other cross-functional teams at Rakuten Advertising, (Technology, Marketing, Sales, etc.).
• Serve as the guru for Rakuten Advertising's proprietary software and support your clients to make sure they know the tools and resources available to them.

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrated success in measuring results.
• Proof that you can set and surpass KPI targets.
• Analytical and strategic marketing skills.
• The ability to prioritize and strategize based on company's goals
• A desire to think creatively, solve problems and use professional judgment.
• Tech savvy; comfortable using Excel and PowerPoint for client-facing reports, analysis and presentations.
• Exemplary written and oral presentation and a talent for presenting.

QUALIFICATION REQUIREMENTS

• A Bachelor's Degree.
• 3+ years of online marketing/direct marketing experience with a focus on client service, (it's a plus if you have knowledge/familiarity with Affiliate Marketing).

About Rakuten Advertising

Rakuten Advertising provides advertising technology and consumer insights to the world's leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. Its foundation of advanced technology, data and strategic services positions Rakuten Advertising to offer a differentiated suite of advertising and marketing solutions, while constantly pushing the industry forward. It is a division of Rakuten Inc. (4755: TOKYO), one of the world's leading Internet servicecompanies. With access to Rakuten's diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty. The company is headquartered in San Mateo, CA, with offices in Australia, Singapore, Brazil, France, Germany, Ukraine the United Kingdom and throughout the United States. Learn more at www.RakutenAdvertising.com.

Five Principles for Success

Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. The Five Principles for Success are designed to keep each of us on track, to ensure we make continuous progress toward our ultimate goals.

Always Improve, Always Advance

There are only two kinds of people in the world:

Best Effort people are satisfied with the status quo; when they fail, they console themselves by saying "I did my best."

Get Things Done people are absolutely committed to reaching their goals.

With enough determination and effort-by being a Get Things Done person-you can achieve anything.

Passionately Professional

Rakuten is an organization composed of true professionals.

Real professionals in any field-whether in sports, the arts, science, business or anything else-only reach the top because they have the self-discipline to develop and improve themselves continuously.

Only by consistently working many times harder than our competitors can we consistently win.

Hypothesize -> Practice -> Validate -> Shikumika

Success in business depends on making and executing concrete specific action plans.

Maximize Customer Satisfaction

Rakuten is first and foremost a service company. We're proud to serve our customers and we ceaselessly seek to improve their experience.

Speed!! Speed!! Speed!!

The internet makes the window of opportunity for every small business. Accomplish in one month what it takes other companies a year to do, because we can only win by being many times faster than our competitors.

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