Classroom Technology Supervisor (7344U), Haas School of Business

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.

For more information about the Haas School of Business visit: https://haas.berkeley.edu/about/

Haas Teaching and Event Services "TES" (AKA Haas Media Services) offers a broad range of AV services. Including classroom AV, event production, teaching technology technical support, and many more services for the Haas School of Business. Our expert technical staff is responsible for the setup and operation of state-of-the-art audio, video, recording, and projection systems throughout the Haas campus. We support the video capture of thousands of Haas courses, live streaming of events, and sound reinforcement, in addition, to maintaining mission-critical AV infrastructure.

Directly supervises audiovisual (AV) and classroom production services and staff in support of organizational or business objectives.

• Including Haas course lecture capture and event productions.
• Reviews processes and approves transactions.
• Researches and resolves issues and discrepancies. Resolves problems and/or keeps senior management informed as necessary.

Directly supervises the work of the Teaching and Event Services "TES" (AKA Media Services) department, including staff specialists, outside contractors providing technical support and media production services.

• Maintains adequate staff, adjusting work schedules as necessary.
• Supervises technicians supporting classroom, learning, and special events activities.
• Supervises, trains, and schedules personnel that may include students and volunteers.
• Participates in the selection, development, and evaluation of staff.

Has responsibility for quality and quantity of work.

• Oversees requests received in ServiceNow, ensures requests are fulfilled within established timelines and that work performed is within agreed standards and quality.

Supervises the maintenance and upkeep of AV equipment inventory, asset management, media production equipment, and facilities as well as fixed AV installations at various Haas sites.

Makes recommendations to purchase equipment and supplies.

May provide input on the selection and assignment of outside contractors as required.

Professional Learning and Growth

• Embraces the principle of being a "student always" by engaging in opportunities for training, workshops, seminars, continuing education pertinent to the position, or at the suggestion of the supervisor.
• Actively contributes to a team environment that fosters and promotes a culture of diversity, equity, inclusion, and belonging (DEIB) within the unit and at Haas.
• Engages in ongoing education to promote diversity, equity, inclusion & belonging by completing University sponsored certifications & training sessions (Ie: MEP Workshop, Implicit Bias Certification, LinkedIn Learning workshops, and other workshops & seminars offered by the University or Haas, as they are made available) or by engaging in external seminars & resources related to DEIB.
• Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.

• Thorough understanding of media production methods and equipment.
• Knowledge of computer, media, and networking technology.
• Knowledge of relevant technology and methods of operations.
• Strong interpersonal communications skills and customer service orientation.
• Strong organizational and program management skills.
• Thorough knowledge of supervisory and leadership techniques in managing staff.
• Excellent oral and written communication skills.
• Excellent interpersonal skills, demonstrating a desire to promote diversity, equity, inclusion and belonging to establish and maintain positive & professional working relationships with colleagues, students and team members.
• Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude;(3) Students always; and (4) Beyond yourself
• Demonstrates an understanding of and commitment to diversity, equity, inclusion, and belonging in a business, organization or public university setting.

Education/Training:

• Bachelor's degree in related area and/or equivalent experience/training with an emphasis in computer science, data processing, computer information systems, or in a related field.

• Knowledge of intellectual property (IP) restrictions and skill to ensure that media meets IP requirements.
• Knowledge of administrative procedures and office management.
• Knowledge of financial recordkeeping.

This is a 100% time (40-hrs a week), monthly paid, exempt position. Annual salary is commensurate with experience up to $93,100.00.

For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $67,000.00 - $93,100.00.

Please submit your cover letter and resume when applying.

The Haas School of Business embraces flexible working arrangements for its employees. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct