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Product Manager Sales Chat Strategy
Verizon | |
United States, Texas, Irving | |
August 13, 2022 | |
When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here. What you'll be doing... The Sales Chat Strategy manager will be responsible for identifying and implementing strategies to drive growth, increase revenue, reduce cost and improve the digital experience for customers. You will be responsible for driving digital sales growth by converting prospects into customers and gaining new sales from existing customers. You will be responsible for driving digital sales growth and world-class customer experiences through automated and live agent channels (live chat, messaging, click-to-call). You will ensure tight linkage across cross functional teams and business owners to define sales initiatives in partnership with the optimization of our funnel and the use of promotions and offers. You must also ensure highly effective and mutually-rewarding customer and stakeholder relationships, and effectively communicate project and/or issue status to Verizon key stakeholders and executives. You must be an action oriented, results driven professional with a history of achievement operating in a fast paced environment. Key Responsibilities:
Where you'll be working: In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager What we're looking for... You'll need to have:
Even better if you have one or more of the following:
Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our page to learn more. COVID-19 Vaccination Requirement NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process. |