Project Manager

Responsibilities:

* Acts as the primary liaison among internal departments and as backup liaison with client contact when needed to keep a project on schedule and in budget

* Works with Client Services on monitoring and communicating the impacts and/or risks or changes in project scope to the appropriate stakeholders, and makes necessary adjustments as needed to ensure that project timelines, budgets and quality are not adversely affected

* Provides information to map out intended client projects in a capacity plan for review against other work in progress

* With direction from Client Services, contributes and collaborates to develop a sound implementation plan meeting the project strategy, within the scope, budget, timing constraints and quality

* Manages the schedule throughout the project lifecycle to track progress and make necessary adjustments for any changes that may be necessary

* Secures approvals at all stages of the workflow process

* Ensures adherence to all quality assurance tasks to minimize risk or errors

* Ensures that all project documents are captured in the project and files are categorized appropriately

* Ensures that projects have been opened, and estimates/budgets have been established and properly approved prior to working starting

* Organizes and sets clear expectations for tasks and deliverables, communicating to the team

* Monitors production progress and promptly communicates issues to Client Services

* Maintains continuity of processes, learning and quality assurance across all projects

* Ensures strong relationships are built and maintained with project team members across functions and client stakeholders

* Contributes regarding ways to improve processes

* Generates estimates, work orders and invoices

Skills and Talents:

* Strong organizational skills, with the ability to learn new systems and processes quickly and work in a deadline-oriented environment

* Understanding of marketing, advertising, website, and brand strategy projects

* Multi-task to simultaneously manage multiple clients

* Able to effectively communicate project status, requirement, changes, risks and issues to appropriate stakeholders, including clients

* Ability to drive a project profitability

Attributes:

* Passionate and driven

* Warm and welcoming

* Smart and insightful

* Creative and curious

* Honest and candid

Education and Experience:

* Agency experience required

* Bachelor's degree

* At least three (3) years of experience in a project management and/or client service/account management role

* ScrumMaster certification ideal

This position is located in the greater Washington D.C. and Philadelphia markets with the ability to work remotely.

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