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VP, Product Management - Engagement

United States, California, San Francisco
July 29, 2022

Gartner Peer Insights is a core business unit within Gartner. Our mission is to transform the way technology and business decisions are made using peer-driven insights. The Gartner Peer Insights platform was created in 2015 and now holds more than 500K insights (Reviews/Ratings, Polls, Discussions etc.).

The Gartner Peer Insights team is seeking a highly talented and motivated leader, who is obsessed with crafting the best user experience for professionals worldover to make decisions through peer insights. Someone who can leverage quantitative and qualitative insights as well as their own product intuition to create client value and drive retention by leveraging a hungry and talented team of 12+ PMs, and a unique platform with capabilities including software ratings and reviews, discussions, polls, surveys, and more. As a leader, you will own the strategy, ideation, definition and execution of new features and the optimization of existing capabilities to drive user retention on the platform. You will also be responsible for communicating the strategy, roadmap, and major updates to key Gartner stakeholders.

What you'll do:

  • Define the vision, strategy, and roadmap for driving engagement and retention on the platform
  • Continue to push a strong goal-orientation (vs. a task-orientation), customer obsession, and data/feedback-driven iteration culture in the GPI PM team
  • Collaborate with PMs, engineering, and design to launch new experiences that will delight users and drive business outcomes
  • Analyze feature/experiment results and communicate learnings to the team, executives, and other key stakeholders
  • Work within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives)
  • Work with our data science and user research teams to craft insights into the behaviors and needs of users on GPI, and translate those insights into hypotheses, tests and features that ultimately lead to a constantly evolving & improved product experience
  • Seek to understand the competitive environment and maintain global awareness of unique user experiences specifically in regards to user engagement
  • Work with various cross functional teams (Community Operations, Marketing, etc) to drive adoption and usage of the features you ship
  • Mentor product managers across the organization

What We Can Expect From You

  • Inherently curious, especially to understand the inner workings of a successful product or app
  • Strong storytelling to inspire the team, customers, and potential users. Strong communications to influence and align a diverse group of stakeholders towards a common goal
  • Shipped products that have delivered meaningful business results
  • Strong analytical and problem solving skills, including a willingness to roll up your sleeves and dive into the minutia
  • Proven experience building product roadmaps, defining experiments and working collaboratively with design and engineering counterparts
  • Seasoned leader with experience managing leaders and multiple teams
  • Experienced cross-functional leader and a consummate collaborator across multiple domains
  • You know how to define team goals and success metrics, and ensure that we are tracking towards improvements that align with Gartner's wider business objectives

Preferred Qualifications

10+ years working as a Product Leader (or similar role) with previous experience working in an agile development lifecycle or other fast-paced consumer or business software development environments.

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's most critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index.Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to.

Job Requisition ID:70071

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