Account Manager

Job Description:

SUMMARY:

When you're a part of the Client Services team, as the Account Manager you'll get exposed to a variety of different brands such as retail, beauty and luxury goods and network with publishers to solidify relationships on behalf of your clients. You will manage the day-to-day execution of their marketing programs and design the overall strategy for growing account revenue. You will leverage your smarts, your client's brands and Rakuten Advertising's network to drive results.

KEY RESPONSIBILITIES

• Oversee all program implementation by developing and tracking client project plans.
• Interact with clients daily via phone and email for tactical requests.
• Set, meet and exceed aggressive revenue goals for your clients.
• Provide strategic advice to increase each client's ROI.
• Develop, maintain and extend relationships with your portfolio of clients.
• Organize all activities with the Client Services team and other cross-functional teams at Rakuten Advertising, (Technology, Marketing, Sales, etc.).
• Serve as the guru for Rakuten Advertising's proprietary software and support your clients to make sure they know the tools and resources available to them.

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrated success in measuring results.
• Proof that you can set and surpass KPI targets.
• Analytical and strategic marketing skills.
• The ability to prioritize and strategize based on company's goals
• A desire to think creatively, solve problems and use professional judgment.
• Tech savvy; comfortable using Excel and PowerPoint for client-facing reports, analysis and presentations.
• Exemplary written and oral presentation and a talent for presenting.

QUALIFICATION REQUIREMENTS

• A Bachelor's Degree.
• 3+ years of online marketing/direct marketing experience with a focus on client service, (it's a plus if you have knowledge/familiarity with Affiliate Marketing).