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Quantitative Business Analyst

Apple, Inc.
United States, Texas, Austin
October 14, 2022
Summary Posted: Oct 7, 2022 Weekly Hours: 40 Role Number: 200384230 Apple's Strategic Data Solutions (SDS) team leads efforts to mitigate monetary losses, ensure financial crimes regulatory compliance, optimize various business processes, and improve the customer journey across the AppleCare Warranty program. Our team applies data science and machine learning to drive strategic impact across multiple lines of business at Apple. We are looking for an outstanding analyst who is interested in working closely with our AppleCare partners to understand client processes and analyze business needs, document and understand business requirements, conduct strategic assessments, track and develop analytics, and develop/implement technical solutions. This includes review of existing reports, existing metrics, and making recommendations to improve quality and efficiency. They will sit side-by-side with our data scientists and analyze complex business problems, have access to internal and external data sources, and be expected to communicate relevant insights to senior leadership and key decision-makers. This analyst is expected to bridge and guide data scientists around questions about data elements and how they relate to business processes. The ideal candidate works well in collaborative environments with minimal formal structure and is comfortable in changing environments with competing priorities. They must possess solid business acumen, a strong technical background, natural curiosity, and the ability to effectively shift between communications styles based on the audience (technical peer review through leadership update). This position is based in Austin, Texas! Key Qualifications At least 3-5 yrs experience working as a data/business analyst, auditor, or related role Competent with SQL and big data systems and tools Programming skills in Python and data visualization Experience applying analytical techniques to provide solutions to real business problems Creativity to go beyond current tools to deliver best solution to the problem Inquisitiveness and a desire for continued self-improvement and development of new skills Comfort working independently and making key decisions on projects Ability to tell meaningful and accurate stories with data, analysis and visualization Ability to bridge between technical data science team and business teams to answer questions related to significance of a data pattern, or identifying relevance to business processes Ability to work cross-functionally with external teams and infrastructure teams to gather relevant data for the data science team Good interpersonal skills with ability to connect and develop strong partnerships Strong verbal / written communication skills Description Support discovery of business problems Analyze and interoperate new sources of data Perform ad-hoc and reoccurring statistical analyses Work with data warehouse architects and software developers to generate seamless business intelligence solutions for business partners Present results of analyses to business units Superb communication skills both written and verbal. Ability to facilitate meetings, collect minutes, gather action items, and drive tasks to completion. Education & Experience BS / MS in technical field (math, statistics, engineering analytics, or similar) Apple is an equal opportunity employer that is committed to inclusion and diversity. Additional Requirements Python SQL Large data set experience