Business Analyst

Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,700 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.

This position is onsite at Otterbein University.

About the opportunity

The Banner Business Analyst's main role is to consult with end users, understand and optimize business processes and to assist them in becoming more efficient and effective utilizing the Banner ERP system driving student success. This position reports to the Director of Enterprise Applications.

Where you will make an impact

• Working with users in various administrative departments to assess, train and assist with the implementation of Banner administrative software solutions in higher education.
• Designing and writing functional specifications based on consultations with higher education departments regarding administrative Banner ERP requirements.
• Creating test plans and running tests to find errors and confirming specifications have been met.
• Possessing ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, develops process flows and procedure manuals. Additionally, possess the ability to effectively present information and respond to questions from groups of managers, clients, customer and the general public.
• Providing technical assistance by responding to inquiries regarding errors, problems, or questions with programs.
• Training end users or technical support staff to use and support programs.
• Assisting with the configuration and maintenance of Banner and related solutions.
• Designing and writing reports using Argos against an operational data store
• Mentoring less experienced analysts.
• Preparing and submitting status reports as requested by manager and unit.

What you will bring

• Bachelor's degree from four-year college or university; or at least five years related experience and/or training; or equivalent combination of education and experience, including two years in area(s) of higher education.
• Demonstrated experience in successfully implementing, maintaining and supporting ERP systems for Education (K-12/College/University) while gaining and keeping client trust.
• Project planning and execution experience required.
• Experience with MS Office 365, SharePoint for office productivity and collaboration.
• Knowledge of higher education core business processes required.
• High degree of creativity with a "can-do" attitude; display high degree of professionalism.
• Ability to set and change priorities amongst multiple competing constituencies, projects and resources.
• Strong team building and excellent interpersonal skills.
• Excellent written and verbal communication skills.

Extra Credit

• Experience working with Argos and ODS reporting is a plus.

• Expert knowledge of the Ellucian Banner ERP or (Student, FinAid, Finance, HR/Payroll)
• Experience with Banner 9, Banner 9 Self Service, Oracle RDBMS, and PL/SQL or SQL a plus.
• Experience supporting Single Sign On (SSO), Ellucian ETHOS Identity Services a plus.
• Experience with third party products such as ARGOS, FormFusion, TouchNet are highly desired.
• Converting designs and specifications into PL/SQL, SQL, JAVA, HTML5, or PowerShell code a plus.

What makes Ellucianlife

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Flexible Hybrid Remote and On-site schedule - approval required
• 401k & Bright Plan - to help you save for the future
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Tuition Reimbursement Assistance
  • Professional development opportunities

Additional Information: