Senior Director, Portfolio Optimization Practice Lead

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa Consulting & Analytics (VCA), the consulting arm of Visa, is a global team of industry experts in strategy, marketing, operations, risk, crypto and digital consulting, with decades of experience in the payments industry. Our VCA teams offers

• Consulting services customized to the needs of Visa client's business objectives and strategy
• Scalable solutions Visa clients can leverage to improve performance in product, marketing and operations
• Proven data-driven marketing strategies to increase clients' ROI

VCA team is looking for an individual to join our consulting practice and play a role developing high impact projects for Visa's clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutionsas the leader of our Portfolio Optimization Practice. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both,thepreferred brand and unique business partner.

Potential engagements could include product development, program launch, customer acquisition, life cycle optimization, benchmark analysis, profitability enhancement.

Specific responsibilities include

• Proactively engage Visa leaders in regular strategic & planning discussions, cultivate and manage a pipeline of work related to Portfolio Optimization, such as- acquisition, engagement (EMOB, TOW, digital adoption, upgrades, spend enhancer, MCC penetration, COF) and retention.
• Lead consulting initiatives and contribute to closing engagement by identifying potential opportunities in Portfolio Optimization across all segments of VCA.
• Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges from our clients, including issuers, acquirers, merchants, processors and fintechs.
• Build solutions and actionable insights that will help clients to grow their business, monetize their assets and achieve their core business goals.
• Partner with peers in other functional areas (e.g. products, sales, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa's resources
• Act as an orchestrator bringing Visa Products and Solutions to market.
• Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the product categories and segments

• Manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
• Train team members on portfolio management topics to develop the next generation of subject matter experts

Incumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.