Sr Product Manager

The Sr Product Manager will contribute to the ongoing transformation of a >$1Bn business and will be responsible for building innovative products to help maximize value for our clients.

As a critical member of the team, this person will be responsible for product planning and execution throughout the Product Lifecycle. Through analysis; gathering and prioritizing customer requirements; defining product vision; implementation and launching; tracking progress and impact; leveraging scalable best practices; identifying and implementing market-driven enhancements - this role will significantly contribute to achieving sustained double-digit contract value growth and strong client retention.

What you will do:

This role will lead product innovations and apply lean product principles in everything we do. This role will be responsible for a variety of contributions including:

• Owning the product build and launch for subset of technology practices
• Lead initiatives to launch new products or manage existing products (includes end to end issue identification and resolution). Make effective use of technology to drive product experience
• Deeply understand client value drivers to drive high levels of customer satisfaction/retention. Conduct client interviews and capture client feedback to inform and enhance product backlog
  Build consistent processes and automate to drive continued client feedback
• Incubating pilot products as needed, including identifying & analyzing key business metrics to uncover reasons for success, reasons for obstacles and deliver needed enhancement
• Project managing through the development process from concept through to launch - ensuring continued impact and tracking progress of metrics post-launch
• Conducting quantitative and qualitative analysis to aid decision making about product concept, strategy and content while applying lean product principles
• Developing and presenting regular updates to top executives in addition to joining collaborative problem-solving sessions with Research, Product Management, Sales and Service to finalize product concept, features/functionality and successfully implement.

What you will need:

• Bachelor's degree, MBA a plus
• 5+ years business experience (product development/management/strategy)
• 3+ years developing and managing innovative products or programs required
• Experience with B2B products and/or data and insights products strongly desired
• Strong customer focus-ability to understand customer needs and to develop products that solve problems for customers
• Strong quantitative and qualitative business analytics, including ability to turn quantitative analysis into actionable recommendations with measurable business impact
• Ability to influence cross-functional teams and work collaboratively in a matrixed environment
• Strategic thinker and fast learner - gets the big picture and can get up to speed on Gartner processes/systems/people very quickly
• Ability to develop, organize, and lead initiatives through proven and exceptional project management skills
• Strong written and verbal communication skills
• Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside comfort zone

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's most critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index.Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

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