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Part Time Sales & Service Representative Job more...
Location:Cayce, SC
Company:First Citizens Bank
First posted:June 10, 2017
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Part Time Sales & Service Representative
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Job ID #: 28668
Location: SC-Cayce
Functional Area: Branch Retail - Operations
Employment Type: Part-Time Non-Exempt > 20 hours
Education Required: High School Diploma
Experience Required: Less than 1 year
Days and Hours: 30 hrs: Mon - Thur: 11:15-5:15; Fri: 11:15-6:15
Physical Address: 860 Knox Abbott Drive, Cayce, SC 29033
Department Name: Cayce Branch

Position Description

Perform teller transactions; basic service and maintenance; deliver access products and services; identify referrals for branch and specialty partner sales. Entry level with less than 1 year experience.

Principal Accountabilities:

Operational Scorecard:
Achieve operational scorecard expectations.

Service & Sales Referrals:
Regularly create value added conversations with customers to uncover opportunities to make quality referrals to branch or other business partners.
Use problem-solving, listening, understanding and responding techniques to address a customer's immediate needs and when appropriate, link need to a solution where there is an opportunity to expand or retain a relationship.

Risk Mitigation:
Adhere to all regulations and Bank policies, procedures and delegated authorities.
Manage credit, operational, reputational, regulatory and legal risks related to personal interactions, customer transactions and financial exposures.
Act as a first line of defense in the identification of risk.
Complete required training and any Continuing Education by established deadlines.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

This position could be filled as an SSR I or II.

Position Requirements

Basic Qualifications:
High school diploma or GED with a minimum of 6 months experience in a cash handling, sales or customer service role.

We are an Equal Opportunity Employer and do not discriminate against applicants due race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other legally protected status.

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