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COMMUNITY MANAGER more...
Location:Syracuse, NY
Company:Compass Group USA
First posted:May 11, 2017 (last updated 30+ days ago)
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Description:

                                                                              

A Fresh Approach to Great Results. 

At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. 

Location:  Syracuse, NY 

A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK's steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks - only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring - today and every day.

F/T and P/T hours

The primary function of a Community Manager is to provide the highest levels of client care and service to employees working in free addressing environments in order to maximize the employee experience when utilizing Workplace Excellence spaces. A Community Manager is to take full ownership of all office management operations and act as a neutral party encouraging neighbouring business lines to adhere to free addressing, corporate shared workspace, & clean desk guidelines and policies. 

The floor manager is there to ensure that the working floor operates as smoothly as possible, so that employees are not distracted from their own work by having to deal with office management related issues. The role will act as a 'One Stop shop' for facilities and free addressing issues. The scope of activities is extensive and should be aimed at supporting the floor users and enhancing the working environment.

 They will ensure the working environment runs smoothly and provide an effective and consistent level of service to all employees on all floor issues and to provide the highest levels of client care and service to employees and guests. 

Key Requirements

  • Proactive Floor Reviews:
  • Preventative break/fix review & reporting (lights, HVAC, Plumbing, Janitorial, flooring, furniture, equipment, etc)
  • Locker assignment /management
  • Support of Clear Desk Policy
  • Conflict resolution
  • First level AV support
  • Ensuring property management global standards are met by assisting with implementing of best practice
  • Monitoring of service delivery & customer satisfaction
  • Preparation of monthly reports for client, including supply of statistics for key services
  • Manage of floor storage
  • Provide meeting room support
  • Ensure management and completion of all raised/identified issues
  • Manage stationery for centrally managed spaces and IT repair requests
  • Assist with Follow Me print
  • Assist with  admin duties
  • Undertake any projects as may be from time to time allocated

Preferred Qualifications:

  • Strong customer services skills and customer service experience
  • At least 3 years experience working within a facilities environment
  • Ability to "think outside the box" when faced with issues
  • Proven to be self motivated and work under pressure from conflicting deadlines
  • Proven ability to communicate effectively with a wide range of customers service personnel at a variety of levels to achieve results
  • Ability to motivate self and others to achieve results at all levels
  • Proven willingness to learn new skills
  • Proven ability to act innovatively and creatively problem solve
  • Basic PC literacy skills and ability to learn internal IT systems

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Location: New York-Syracuse
Activation Date: Wednesday, May 10, 2017
Expiration Date: Friday, May 11, 2018
Apply Here

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