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Life Guide (Medical receptionist) - Burlington Creek (Kansas City) & Platte City more...
Location:Kansas City, MO
Company:Mosaic Life Care
First posted:May 02, 2017
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Details

  • Life Guide (Medical receptionist)
  • Department - Burlington Creek Clinic (Kansas City) and Platte City Clinic - must be able to work both locations
  • Full Time Status
  • Day Shift - Must be able to work four days per week, ten hour shift with some weekends

Summary

  • The Life Guide works under the supervision of the Site Manager and under the direction of the provider and/or nurse. The Life Guide provides a wide range of assistive services to promote patient flow, patient information gathering and patient care in the clinic setting. Performs front desk duties i.e. patient check in and appointment setting for the Provider's office to support patient care delivery and follow up.

Duties

  • Prepares stage for customer's arrival in advance, anticipating their wants and needs during their visit. Pays close attention to the smallest details to conduct an outstanding experience for each and every guest. Consults and collaborates with other caregivers to ensure smooth transitions throughout each visit.
  • Assists provider during physical examination and procedures as instructed.
  • Cleans and maintains patient care areas including the examination room and equipment to ensure sanitary, safe, organized and a beautifully maintained facility.
  • Communicates with patients regarding appointments, completion of insurance forms, medical releases and other documentation.
  • Requests payment, balances receipts for deposit, prepares deposit, reconciles and completes daily reports and work lists.

Qualifications

  • High school diploma or GED. Certified Nursing Assistant or Medical Assistant training preferred.
  • Heartaver certification required within first 90 days of employment.
  • Six months in physician office or healthcare setting preferred.
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