Patient Access Lead
Loma Linda University Health | |
$19.92 - $28.15 / hr | |
United States, California, Murrieta | |
28062 Baxter Road (Show on map) | |
May 09, 2024 | |
MH: Admitting and Registration- (Full Time, Varied Shift) - Job Summary: This Patient Access Lead will support the daily operations of specific work units within the Patient Access Department, working closely with the Patient Access Manager to provide guidance, coverage, and presence to the Patient Access work units. Ensures the effective operations through organizing, scheduling, and monitoring department workload, as well as monitoring work quality and productivity metrics and coordinate training as needed. Serves as the first line of escalation for staff questions on workflows and processes, and is responsible for training new staff, assisting in the planning and development of training materials, assisting in the development and implementation of quality assurance processes, and serving as a go-to resource to staff. This individual will be responsible for ensuring the effective operations of the day to day activities of Patient Access. The Patient Access Lead will identify areas for improvements and assist in developing plans for improving quality of these processes. Performs other duties as needed. Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness. |